How to Download our Products
We cannot offer any technical help due to so many differences in technology.
Many mobile devices such as phones and tablets, do not allow for downloading through a link.
What Happens After Making a Purchase?
After you make your purchase, you will receive a confirmation page with your downloadable link, plus an email with your downloadable link too.
You can then download your purchase easily.
Some products are sent using a compressed ZIP file.
How to Download a Zip File
On a laptop or PC - Save the ZIP file to your computer, right-click and select, "Extract All." This will create a new file on your computer in which you can open. Then, you can add the file to iCloud or Dropbox if you want to get the files on your mobile device. On rare occasions, apps on your browser may make things a little funny during downloading. If this happens, please try using a different browser.
On a mobile device - Before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract."
All files are sent using PDF format. Most computers have pre-installed Adobe Reader on them, but if your particular laptop, PC, or mobile device does not have a PDF reader of some sort on it, you'll need one to view the items. Adobe Reader is the most common one and it's free. You can download it here.
If you can't find the file once it's downloaded, try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.
